Member-only story
What if The World Operated Like a Chick-fil-A?
It would be pleasurable, for the lack of a better word
If you’re having a miserable day, roll through a Chick-fil-A. Not only will you have some tasty fast-food, but you will also have a brief lapse into happiness. The employee will always be friendly, prompt, and there to address any need you may have.
If you’re having a bad day, and take it out on the employee, guess what?! Their pleasure! They built an empire on politeness and gave a whole new meaning to “kill them with kindness!”
They go beyond that, and they don’t flaunt it in their customer’s faces. That’s how they built their business.
If you don’t have one of these gems in your neighborhood, you’re missing out on a fast-food community psychologist. I’m serious, and the food is not bad either.
I usually get my egg white muffin 1–2 mornings a week. And no matter where I go, it’s “their pleasure!” There is never an attitude, never disrespect, and never a long wait. This is the “golden child” of fast food, and they do it with grace. Not to mention, it can be somewhat healthy.
They are involved in the communities they operate in and offer generous employee benefits. If you need health insurance, check out your local location, it’s 100% covered as well as tuition reimbursement!
